Shopping &
Ordering
First-Time
Visitors
Welcome to Infinite Looks
Thank you for shopping with at Infinite Looks. Our website offers hundreds of items from today's most popular designers, all at discounted prices.
How to
Shop
We want your InfiniteLooks.com experience to be both enjoyable and productive. To make the shopping process effortless, we offer several ways to browse.
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Shop by Category: If you are looking for a specific type of item, then this is the ideal way to shop. We have divided our website into six departments: Handbags, Accessories, Wallets, Women, Men, and Clearance. For your convenience, we have put links to these departments at the top of each Infinite Looks webpage. To view the items in a certain department, simply click on the appropriate link. The department page will display a list of search options on the left side. You can use these options to refine the department by type, brand, size, color, and/or price.
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Shop by Designer: Do you have your eyes set on the latest Gucci handbag? At Infinite Looks, you can shop by designer. Click on any of the department links (Handbags, Accessories, Wallets, Women, Men, and Clearance), located at the top of any page. The left side of the page will display a list of designers under the heading “Refine by Manufacturer.” When you click on one of these designers, you will see the products in the department that were made by that designer.
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Shop with Our Search
Tool: Maybe you are looking for a specific product. If so, you can use our search tool, located at the top right corner of any Infinite Looks webpage. Enter the name of the product (e.g., “Fendi spy bag”) in the search field and click “Go.” Our search tool eliminates the need to browse through pages and pages of items.
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Shop What's New: Another way to shop is to browse our newest items. To do this, click on the “New Arrivals” link, which is located on our homepage. We add new products on a regular basis!
The Shopping
Bag
Think of the shopping bag as you would a shopping cart in a store: you use it to store your selections until you are ready to check out. Please remember, however, that your shopping bag will empty itself if you close your internet browser or leave our website.
If you would like the shopping bag to save your items even if you close your browser or leave the website, then you need to create an Infinite Looks account. To create an account, click the “Join Club Infinite” link (located at the bottom left side of any page) or the “My Account” link (located at the top of any page). Once you have created an account, be sure to log in before you begin shopping. Then your shopping cart will not empty itself if you leave the site or close your browser. Be aware, however, that it an item sells out, then it will no longer be held in your shopping cart. If you would like to purchase an item, do it as soon as you can!
To review the contents of your shopping bag, click on the “Shopping Bag” link, located at the top of any page.
Your shopping bag will display important information about the items it is holding-- including the item name, price, and quantity. You can increase or decrease the quantity of any item at any time. To do so, enter the desired quantity in the item's quantity field and then click on the “Update Total” button. You can also remove an item from your shopping bag by clicking on the “Remove” button.
Infinite Looks offers a variety of designer products; some of these items, however, are only available in limited quantities. Furthermore, these limited items are oftentimes our most popular products. Therefore, if you add an item to your shopping bag, you should purchase it as soon as possible. Otherwise, the item may go out of stock while you are waiting.
If you would like us to help you with the shopping process, please
contact us.
Checking Out
If you are done browsing, then you are ready to check out. Navigate to your shopping bag (using the “Cart Contents” link at the top of any page) and then click the “Proceed to Checkout” button. Alternatively, you may click the “Checkout” link, which you can find at the top right corner of any page. If you already have an account with Infinite Looks, then enter your email address and password under the “Returning Customers” heading and click “Continue.” All new customers should click the “Continue” button under the “New Customers” heading. Next, provide your shipping and billing information. You will be guided through the rest of the process. After you have placed your order, we will send you several notifications via email. You can view your order status at any time; simply log into your account to access the order information.
$10.00 Flat Rate
U.S. Shipping
Almost everyone agrees that shopping online is convenient. Unfortunately, it can also be expensive, due to costly shipping rates. At Infinite Looks, we have established an affordable flat rate: $10.00 for USPS Priority shipping within the United States. This rate will not be affected by the amount of items you purchase or the weight of the package. We also offer slightly higher rates for express shipping, international shipping, COD, bulk/wholesale orders. See our
shipping section for details.
Money-Back
Guarantee
At Infinite Looks, we are well-aware of the fact that shopping online is much different from shopping in a store: you do not have the actual item in front of you, so you cannot manually inspect it. Sometimes, the items that you purchase online do not turn out to be what you expected them to be. For this reason, we offer a 60-day money-back guarantee. This guarantee means that if you are not satisfied with the merchandise you have purchased from us, then you can return it within 60 days for a full refund (excluding shipping costs). The merchandise must be in original, unused condition. See our
return policy for more information.
What We Sell
Top Designer
Fashions, Low Prices
At Infinite Looks, we understand fashion. Our buyers are constantly searching for the latest handbags, accessories, and other designer products. The items that we offer are always top-quality and significantly discounted.
Here Today, Gone
Tomorrow
We are constantly adding new products to our website, so as to ensure a wide variety of merchandise. But sometimes, a product sells out as quickly as it was added to the site! Remember, when you see something you like, there is no guarantee that it will be available on your next visit! Frequently visiting our website will allow you to view new styles as soon as they come in; it will also enable you to buy those items while they are still in stock.
You are always welcome to
contact us. We can help you select an item, as well as assist you with technical issues.
Search &
Browse
Here Today, Gone
Tomorrow
We are constantly adding new products to our website, so as to ensure a wide variety of merchandise. But sometimes, a product sells out as quickly as it was added to the site! Remember, when you see something you like, there is no guarantee that it will be available on your next visit! Frequently visiting our website will allow you to view new styles as soon as they come in; it will also enable you to buy those items while they are still in stock.
For your convenience, we have created several different ways to shop on Infinite Looks.
Our Departments
Perhaps the most popular way to begin your shopping experience is to browse one of our six departments-- Handbags, Accessories, Wallets, Women, Men, and Clearance. Each department offers a diverse range of styles.
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Shop by Category: When you navigate to any department page, a list of categories will be displayed on the left side of the page. For example, the Handbags department has categories such as Backpacks, Briefcases, Clutches, etc. To view the items that fit under a category, click the link to that specific category.
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Shop by Designer: If your closet looks like an advertisement for Fendi, Gucci, or any other brand, then shopping by designer is perfect for you. Each department page features a list of designers/brands on the left side. Clicking on a designer's name brings you to a page that displays all the products made by that designer; the current department's products have been refined to show only those that were created by the designer.
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Shop with Our Search
Tool: Our search tool-- located at the top right corner of any page-- allows you to enter in an exact word or phrase (e.g., “Fendi Spy Bag”). Using the search tool decreases the time you spend browsing, so your shopping experience will be efficient and effective.
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Shop by New Arrivals: To view our newest products, click on the “New Arrivals” link, which is located on the homepage.
Newsletter
Add Infinite Looks to
Your Email Address Book
Why should I add Infinite Looks to my
email address book?
Your Internet Service Provider (e.g., MSN Hotmail, Yahoo, etc.) utilizes filters, which place spam emails in a “Bulk” or “Trash” folder so as to prevent them from entering your inbox. These filters, however, oftentimes mislabel certain emails. For example, they may mistakenly determine that newsletters are actually spam emails. If you add Infinite Looks to your email address book, you will ensure that the Infinite Looks newsletter will always reach your inbox.
How do I add Infinite Looks to my
email address book?
For AOL Users:
1) In the AOL browser, click the “Address Book” button.
2) Click the “Add Contact” button.
3) Type in noreply@infinitelooks.com in the “Screen Name” field, and then click “Save.”
For EarthLink Users:
1) In the EarthLink browser, click the “Address Book” button.
2) Click the “Add Contact” button (or the “Add” button if you use EarthLink 5.0).
3) Type in noreply@infinitelooks.com in the “Email Address” field, and then click “OK.”
For MSN/Hotmail Users:
1) In your MSN Hotmail browser, go to the “Options” page.
2) Click “Safe List” under the “Mail Handling” section.
3) Type noreply@infinitelooks.com in the “Type a single email address (or domain)” field.
4) Click “Add,” then click “OK.”
For Yahoo Users:
1) In the Yahoo browser, click the “Addresses” button.
2) Click the “Add a New Contact” button.
3) Type noreply@infinitelooks.com in the “Email” field, and then click “Save Contact.”
Placing Orders
Simple and
Easy
Our goal is to keep the ordering process simple and effortless. Accordingly we have organized all of the steps into a few clear, secure pages.
The Shopping
Bag
Think of the shopping bag as you would a shopping cart in a store: you use it to store your selections until you are ready to check out. Please remember, however, that your shopping bag will empty itself if you close your internet browser or leave our website.
If you would like the shopping bag to save your items even if you close your browser or leave the website, then you need to create an Infinite Looks account. To create an account, click the “Join Club Infinite” link (located at the bottom left side of any page) or the “My Account” link (located at the top of any page). Once you have created an account, be sure to log in before you begin shopping. Then your shopping cart will not empty itself if you leave the site or close your browser. Be aware, however, that it an item sells out, then it will no longer be held in your shopping cart. If you would like to purchase an item, do it as soon as you can!
To review the contents of your shopping bag, click on the “Shopping Bag” link, located at the top of any page.
Your shopping bag will display important information about the items it is holding-- including the item name, price, and quantity. You can increase or decrease the quantity of any item at any time. To do so, enter the desired quantity in the item's quantity field and then click on the “Update Total” button. You can also remove an item from your shopping bag by clicking on the “Remove” button.
Infinite Looks offers a variety of designer products; some of these items, however, are only available in limited quantities. Furthermore, these limited items are oftentimes our most popular products. Therefore, if you add an item to your shopping bag, you should purchase it as soon as possible. Otherwise, the item may go out of stock while you are waiting.
If you would like us to help you with the shopping process, please
contact us.
Checking
Out
If you are done browsing, then you are ready to check out. Navigate to your shopping bag (using the “Cart Contents” link at the top of any page) and then click the “Proceed to Checkout” button. Alternatively, you may click the “Checkout” link, which you can find at the top right corner of any page. If you already have an account with Infinite Looks, then enter your email address and password under the “Returning Customers” heading and click “Continue.” All new customers should click the “Continue” button under the “New Customers” heading. Next, provide your shipping and billing information. You will be guided through the rest of the process. After you have placed your order, we will send you several notifications via email. You can view your order status at any time; simply log into your account to access the order information.
Please
contact us if you would like help with the checkout process.
How Long Will It
Take to Get My Order?
Once you have placed an order, you can expect to receive your package in six to nine business days. A business day is any day Monday through Friday, excluding holidays.
Order
Information and Status History
You can review all of your order information-- including your order history and the status of your current order-- by logging into your account. You can also view your personal information, shipping and billing addresses, and any credits that you may have. Log into your account by clicking on the “My Account” link, located at the top of any Infinite Looks page. Your account information is accessible 24 hours a day, 7 days a week.
Order
Confirmation
We will send you four emails after you place an order on InfiniteLooks.com.
The first email-- which we will send as soon as you have placed your order-- is an order confirmation. It will provide details regarding your transaction.
We will send the second email when we have approved your order. This email will notify you of the approval. It will also let you know that your merchandise is being packed and prepared for shipment.
We will send the third email when your order has been shipped and your credit card (if you have used this method of payment) has been billed .
The fourth email will provide you with a tracking number.
Tracking Your
Order
We will send you a tracking number via email as soon as your order has shipped. You can use this number to track your package over the Internet.
International
Ordering and Shipping
An international order is defined as any package that must be shipped to countries outside of the United States (including Canada). For information on international orders, please see the
International Orders area of our
Shipping section.
Gifts & Gift
Orders
Buying a Gift
If you would like assistance with buying a gift for someone, please
contact us. Our representatives will be happy to help you select the perfect gift.
Sending a
Gift
When you buy someone a gift from a store, you usually cut off the price tag. The same idea applies when you buy the gift online. Accordingly, if you are purchasing a gift, we will omit the price information from the shipping invoice. In order for us do so, you must tell us that the item is a gift while you are checking out. You can do this by leaving us an appropriate note under the “Add Comments About Your Order” field. Only you will know how much money you saved!
Your
Account
What's in Your Account
Logging into your account will give you access to all of your information, such as your billing address, your shipping address, your order history, and your return history. You will also be able to update your information, which is particularly important-- keeping your information accurate makes placing orders easier and faster. You can log into your account at any time.
To log into your Infinite Looks account, click on the “My Account” link, which is located at the top of any page.
When you are logged into your account, you will be able to do the following:
- Change your personal information (name, email address,
telephone number, and fax number)
- Update your billing or shipping address
- Change your password
- Check the status of an order
- View your order history
- View the status of any returned items
- View any account credit
- Subscribe or unsubscribe from our newsletter
Your Infinite Looks
Password
Your password unlocks your account on Infinite looks. It safeguards your personal information and your order information, so you should never share it with anyone. Please keep your password in a safe, secure place. For assistance on how to create a good password, see the Password Security area of our
Privacy & Security section.
If you have forgotten your password, don't panic. We can send you an email with a new, temporary password, and you can then use the temporary password to log into your account and create a new password. If you would like us to send you a temporary password now, please follow the instructions below:
1) Click on the “My Account” link, which can be found at the top right corner of any Infinite Looks webpage.
2) Click on the “Password forgotten?” link, which is located below the password field, under the “Returning Customers” header.
3) Enter your email address in the appropriate field, then click “Continue.”
4) Check your email (the address that you registered with us). We have sent you an email with a new, temporary password. For security reasons, our system has reset your original password.
5) Go to the log-in page on InfiniteLooks.com, and enter your email address and the new password.
6) Click on the “Change my account password” link.
7) Enter the temporary password in the “Current Password” field. Create a new password and enter it in the “New Password” field.
Note:
Contact us if you don't remember which email address you used to create your account.
Promotions
How do I use a
promotional code?
You will be asked for any promotional codes during the checkout process; when you get to this point, simply type in the code that you have.
What do I need
to know about promotions?
Infinite Looks offers many discounts and promotional codes, which we collectively call “promotions.” Each promotion is valid only for online purchases of merchandise and may be used only once during the given time period (unless otherwise stated). Promotions cannot be combined with other promotions.
- A one-time use promotion must be used in one purchase. Any amount remaining on the promotion will be forfeited.
- Promotions cannot be used with gift certificates. Promotions do not apply to shipping or taxes (unless stated otherwise).
- Promotions cannot be used on orders that have been previously placed.
- If the promotion offers free shipping, then the promotion only applies to U.S. standard ground shipping within the Continental United States.
- If a promotion has a minimum order size requirement, then shipping charges, taxes, and credits from gift certificates will not count towards that requirement.
- If the promotion states that you must purchase a product(s) at its listed price in order to receive a discount on an additional product, then the product with the lowest listed price will receive the discount.
- Returning any merchandise that was purchased with a promotion will result in a credit that reflects the promotional price. An expired promotion cannot be used on another order.
- We stock promotional items in limited quantities. If the promotional item runs out of stock, we will not issue any credits or compensation.
- Infinite Looks has the right to extend or terminate a promotion at any time, at its discretion.
Sales Tax
If your shipping address is in New York, sales tax will be applied to your order in accordance with state and local regulations. You can see any tax charges on the “Review & Submit Order” page during checkout.
Checkout Options
If you are done browsing, then you are ready to check out. Navigate to your shopping bag (using the “Cart Contents” link at the top of any page) and then click the “Proceed to Checkout” button. Alternatively, you may click the “Checkout” link, which you can find at the top right corner of any page. If you already have an account with Infinite Looks, then enter your email address and password under the “Returning Customers” heading and click “Continue.” All new customers should click the “Continue” button under the “New Customers” heading. Next, provide your shipping and billing information. You will be guided through the rest of the process. After you have placed your order, we will send you several notifications via email. You can view your order status at any time; simply log into your account to access the order information.
When you shop at InfiniteLooks.com, you can pay by Visa, MasterCard, Discover, and American Express.